Frequently Asked Questions.

Here are answers to questions our clients ask.

How does Verisure’s alarm system work?

Verisure’s alarm uses a four-step process: deter intruders, detect activity with sensors and cameras, verify alerts via professional monitoring, then intervene—for example, dispatching guards or alerting police.

Each step is handled quickly and efficiently by our trained professionals. Learn more.

What devices are included in the Verisure system?

The system includes: shock sensors, motion+photo detectors, smart locks, SOS buttons, and the ZeroVision smoke barrier Find out more.

Is technical monitoring included?

Yes. Verisure offers 24/7 professional monitoring, with agents verifying alerts in under a minute and coordinating responses—with guards, police or fire services if needed Full details here.

Can I control the system remotely?

You can manage your alarm remotely using the My Verisure app or voicepad, including arming/disarming, viewing cameras, and using your smart lock—all from mobile or tablet Explore remote control.

How is my data protected?

Verisure follows “Privacy by Design”, with thorough data-privacy training, assessments, and governance including quarterly reviews—ensuring robust protection under GDPR See privacy report.